We presume, in this case, the employee was a deadheading crew on assignment, being repositioned to fly elsewhere.
"But we're just a family for the three or four days we're working together and that's it.
We're done." "When you say, 'Oh yeah, I went out with the crew and the pilots picked up the check' — I'm just using this as an example because it usually doesn't happen that way — a guy could get jealous," Long says.
Somewhere it was written, or somebody had been told, not to go higher than this amount. This could have been, and , a ridiculously simple situation to remedy: increase the reward amount until the needed volunteers put their hands up.
What this required, though, was exactly the thing that airlines seem to be so afraid of: some on-the-spot resourcefulness.
But when your job could take you halfway around the world at the drop of a hat, and missing out on family events is the norm, things get exponentially more complicated.
"You miss a lot of holidays and you miss a lot of big things, like graduations," My family is kind of used to it.
Who that person is will vary with a somewhat complicated seating hierarchy (when you bought your ticket, when you checked in, etc., are among the variables). But not a problem serious enough to justify calling the police and pulling a man from his seat and down the aisle.
To avoid it coming to this, carriers will offer a reward, usually in the form of a travel voucher, in exchange for a seat, and usually with the guarantee of a seat on a flight later that day. Whether or not the man, upon being asked to deplane, became obstinate or belligerent or anything else does not matter; it never should have come to this point in the first place.
(Really this is problem across all of commercial aviation, not just within the airlines.